Labor Day Office Closing – Monday Sept 1st

 

The Provencher & Company National Claims Center will be closed this coming Monday, Sept. 1 in recognition of Labor Day.
 
AS ALWAYS
24-Hour Emergency Response
is available by calling
(866)722-5246
 
We Hope Everyone Has A Safe & Happy Holiday!
 
 
 
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Technology Overload

Texting.  Phone calls.  Emails.  In today’s fast paced insurance industry, you must be available 24/7, 365 days a year and have a close ear to your clients.  Our worst fears are no cell service or loss of electricity.  The loss of information.
 
However, would slowing down assist us more than improving technology?  This article, originally published by PropertyCasualty360 advocates its writer’s opinion that maybe we should all slow down a bit.  Spend more time with clients.  Take the time to understand their needs.  Take time to process all the information that technology permits.  I agree, we should all slow down.  Do you? 
 
Read More Here 
 
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Submitted by:
Brian Single
Sr. Claim Examiner

2014 LITIGATION MANAGEMENT INSTITUTE

 
Only 10 Spots Remain – Register Today!

In its fourth year, the prestigious Litigation Management Institute is a professional development opportunity like no other:

  • Hosted by Columbia Law School in New York
  • Graduates earn the CLMP (Certified Litigation Management Professional) designation
  • Curriculum includes classroom instruction and valuable group projects with quality interaction among group participants
  • Students learn the business of litigation management, helping to bridge the gap between client and attorney knowledge

Some of your colleagues who will be attending:

  • Laura Aznavoorian, Gallagher Bassett
  • Larry Beemer, QBE
  • Lorenzo Berenguer, XL Group
  • Michael Brown, Fort Orange Claims Service
  • Dorothy Capers, US Foods Inc.
  • Lynne Cavallo, York
  • Frank Chang, Uber
  • David Cohen, CNA Insurance
  • Carol Coursey, American National Property & Casualty Company
  • Michelle Dadisman, BBA Aviation USA, Inc.
  • Marillyn Damelio, Nationwide Insurance Company
  • Tim Diveley, Fireman’s Fund Insurance Company
  • Laura Farjadian, Navico, Inc
  • Joseph Gallo, California Insurance Guarantee Association
  • William Garcia, Liberty Mutual Insurance
  • Helen Gillcrist, Liberty Mutual Insurance
  • Jeanette Hernandez, State Auto Insurance Companies
  • Jennifer Kaleta, Viad Corp.
  • Scott Klingsporn, XL Group
  • Chris Lisle, Wal-Mart Stores, Inc.
  • Colleen Lyons, Liberty International Underwriters
  • Vic Marmo, Marriott Vacations Worldwide Corporation
  • Lauren McBride, Publix Super Markets, Inc.
  • Robert McCarthy, Nationwide Insurance Company
  • Christopher O’Meara, Farm Family Casualty Insurance Company
  • Michael Reid, Accident Fund Holdings, Inc.
  • Ann Schnure, Macy’s, Inc.
  • Jennifer Sherber, Health Care Stabilization Fund
  • Stephanie Smith-Evans, Chubb
  • Peter Uzzi, ACE
  • Roeg WIlliamson, School Claims Service, LLP
  • Dan Winkler, Westfield Group
  • Jennifer Zambrano, avisbudget
  • Mike Zeoli, Chubb

Chancellors

  • Larry Beemer, QBE
  • Julie Fortune, Sr. Vice President and Chief Claims Officer, Arrowpoint Capital
  • Mari Leigh, Senior Partner, Meckler Bulger Tilson Marick & Pearson
  • John McGann, General Counsel, CLM
LMI
Columbia Law School 
New York 
October 17 to 19 
Register

5-CE Sessions, 7-CE Credits, Courtesy of Donan

DONAN CE Seminar on Thursday, September 11th, 2014
5-CE Sessions, 7-CE Credits, Courtesy of Donan
When: Thursday, September 11, 2014
Where:  Holiday Inn 2261 N. Causeway Blvd. Metairie, LA 70001
Time: 8AM – 4PM
Classes are completely freefor adjusters and lunch will be provided.

Commercial Roofing 101
Agricultural Equipment Fires 101
Successful Subrogation 201
Water Losses: Plumbing and Appliances
Asphalt Roofing 201

This event is FREE, but registration is required
Space is limited… so please RSVP by September 2nd



*This posting is for informational purposes only, as a courtesy to our reading audience. Provencher & Company has in no way been compensated for the sharing of this information. The use of or enrollment in any classes, seminars, training, etc. in no way constitutes or implies any endorsement of the provider of said programs. Provencher & Company shares no financial obligation to attendee or organizer.

Let Me Make This Clear…

Correspondence
By
R.M.Bissell
Business Correspondence, from Fire Insurance Lectures delivered before the 
Insurance Institute of Hartford, Inc. season of 1916
 
Formerly a large and well-known book-store in Chicago had painted on its window shades, which were always decorously pulled down on Sundays, the following text: ”Words are the only things that live forever.” Sometimes it seems as though this text had especial reference to those occasional letters which tactlessly written or stupidly expressed steal quietly out from the home office of an insurance company and lead indefinitely thereafter harmful and malevolent lives in the minds of their receivers. 
Now, let us consider some of the more obvious qualifications of good business correspondence. In their order of merit and importance it seems to me these most essential characteristics could be listed as follows:

 

 
1. Clarity
2. Discretion
3. Courtesy
4. Form, i.e., proper use of the English Language
Of these the first is naturally of by far the greatest importance, even though it is true that a letter may be very clear and at the same time very objectionable. But clearness we must have at any cost. A good many things are involved in this matter of clearness. In the first place, clear thinking is necessary for clarity in writing. If you do not have a definite understanding of a proposition in your own mind you can hardly hope to give a correct idea of it to another. Indeed, I am inclined to believe that lack of clearness proceeds more often from a correspondent’s muddiness of thought than from any other one cause, although another factor, namely: ignorance of and lack of training in the meaning and use of words, prevents many intelligent men from writing good letters.

 

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Coverage Triggers: Occurrence vs. Claims Made Liability Coverage

THIS WEEK WE RECOMMEND* THE FOLLOWING “ON DEMAND” WEBINAR:
 
 
 
 

Liability protection can be provided by either an “occurrence” trigger or a “claims made” trigger. There is no difference in the protection provided by these forms (subject only to the purpose of the forms); the only difference is what triggers each form to respond.

Participants in this webinar will learn:

  • The coverage triggers for both “occurrence” and “claims made” forms;
  • The four legal theories applied to determine when an injury or damage occurs;
  • What BERP’s and SERP’s are, when they should be used and their limitations; and
  • The problems created when a client moves from one coverage trigger form to another.
1 hour On Demand – Online Webinar
Instructor: Christopher J. Boggs
Cost: $129.00
 
 
*This posting is for informational purposes only, as a courtesy to our reading audience. Provencher & Company has in no way been compensated for the sharing of this information. The use of or enrollment in any classes, seminars, training, etc. in no way constitutes or implies any endorsement of the provider of said programs. Provencher & Company shares no financial obligation to attendee or organizer.