During this historic flooding in south Louisiana we are very happy to say that the Provencher National Claims Center in Hammond, LA has been spared any damage.
Friday morning, the executive decision was made to implement our company’s “Disaster Continuity Plan” and our entire staff went into action. By 2:00pm, we were able to locked the doors to the building with our pre-disaster work completed, our remote staff in place (and continuing the daily operations of the company), and thus allowed our local Louisiana staff safe travels home to be with their families. On today, Monday at 7:00am, we reopened the doors to the National Claims Center having never missed a beat!
We are very thankful to report that no employee sustained damage to the interiors of their homes, all are safe, and all have returned to the office this morning. Some did sustain flood damage to property but their homes themselves are not damaged. One employee did have to be rescued by the National Guard from fast rising water at her property and they were safely transported out of the flooded area.
Being called “the 100 year flood” there are now 30 parishes (yes parishes, not cities) which look like New Orleans after Hurricane Katrina; all under water. Louisiana only has 64 parishes and already 30 of those parishes have been declared a flood disaster by the governor as of this morning. Today, many areas still have rising rivers, more rain is in our forecast, and there are still boat and air rescues taking place at this time.
With our staff being stretched from one end of Tangipahoa Parish to the other, we have faced a variety of challenges. Travel to the office this morning was, of course, difficult due to the many roads still holding water and the countless roads and bridges that have washed out. But, the entire staff is here and we are business as usual.
Our staff would like to take a moment to thank everyone for their thoughts, prayers, calls, emails and well-wishes received over the last 3 days. It has, and continues to be, a trying time for our communities but Louisianans are resilient people. Just as the aftermath of Hurricane Katrina is now only memories, this will also be; this too shall pass.
We would also like to thank our National Guard, our local and state police, fireman, EMT, first responders, and local and state officials for their tireless efforts keeping our communities safe. Not just them, but to each and every “neighbor” who has stepped out of their comfort zone and stepped up to help someone, to the hundreds of men and women who have come from other areas with boats in tow to help rescue those in need — to you all we say THANK YOU! Watching our communities come together to assist each other is what makes this such a great place to live!
We are here. We are strong. And as always, your Provencher & Company staff stand ready to serve and meet the needs our clients!