Claims Resolution is designed to provide an in-depth analysis and explanation of one of the most important elements of property and liability claims adjusting: resolution. As this course shows, many factors are involved in resolving a claim—that is, bringing the claim process to a conclusion. Two key factors to which much of this course is devoted involve negotiation and litigation. The course also examines the important topic of ethical claims handling.
The course includes the following chapters:
- Duties and Process
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