Hurricane Season Adjuster To-Do List

6cb6f-irene-huge
At Provencher & Company, we trust our adjusters are as prepared for the storm season as the insured is advised to be. However, we often get so wrapped up in our daily claim work that we neglect to prepare ourselves personally for a storm deployment.

As such, we have compiled a quick “to-do” list for our adjusters to ensure each of you are ready to go when you get the call to deploy:

1. Prepare your home in advance. Do you live in a “potential threat zone”? Don’t be caught in Florida working a storm and have your home unprepared back in Texas with a CAT 3 headed that way.

2. Prepare your vehicle. Tires good for travel? Routine maintenance done?

3. Using a RV during deployment? Prepare it for the trip too. Routine maintenance, stock supplies, etc.

4. Prepare your computer. It happens every year….. at least one computer crashes in the field and the adjuster panics. Don’t be the person that loses all your work. Make sure you are up-to-date on anti-virus software and have an external hard drive.

5. W5 Claim Management. Learn it, use it, love it! Provencher & Company has a comprehensive claims management system that we have worked hard over many years to develop into all that we want & need. Use it – its to your benefit. Don’t worry about losing your photos or estimates. Once you create them, save them to the claim file and there is no fear of the documents being lost.

6. Estimating Software. The middle of a CAT is not the time to learn a new estimating software. If you are contemplating make a change, please do so NOW! Learn the software prior to having to handle 200 claims in a 2 week period! Provencher & Company requires Xactimate during a CAT.

7. Photo Required. We need a photo for every field or desk adjuster on file. These might be used to produce a CAT ID if you work for us in the field. There are also occasions where our clients want to learn more about a file reviewer. We will be sending out a reminder notice in a few days to those still missing photos. Please supply an unprotected Jpeg file so we can resize it to fit if needed. Send any new photo (or if you want to replace your old photo) to info@provencherclaims.com.

8. Updated Personnel File. Please make sure you have completed a 2016 Adjuster File Update Form. If not, we need this – please email info@provencherclaims.com if you need one! It includes your emergency contact information, state licenses, etc. Heaven Forbid, but if you fall off a roof, we need to know who to contact in case of an emergency! Unfortunately, it happens, even to the most experienced of adjusters! Just ask Jerry!

Severe hail storm pounds Killdeer, N.D.

A severe thunderstorm that produced hail the size of baseballs pounded Killdeer, N.D. on Sunday. The hail hit about 4:30 p.m. and caused severe damage to homes, businesses and vehicles.

Provencher & Company has adjusters already responding to the needs of our clients in the remote town of Killdeer, ND.

*****

Submit assignments easily: claims@provencherclaims.com

Winning your business one claim at a time!


National Claim CenterQR Code
866-722-5246
Learn more on our website: 
www.provencherclaims.com

10years_1

Dave Calkins Promoted as Provencher & Company Establishes New Satellite Office on US West Coast

Business Portrait v3Hammond, LA – May 19, 2016 – Provencher & Company, LLC is pleased to announce that Dave Calkins has been promoted to the position of Account Manager/General Adjuster, responsible for the Western US region. In his new role, Dave will serve as a primary Client contact within the firm, and will also be responsible for supervising the work of Field Adjusters, ensuring delivery of specific Client Protocols. Dave brings some 35 years’ experience providing professional insurance claims service, consistently maintaining an excellent performance reputation over that time. Continue reading

Recommended Webinar: The Complexity of Subrogation: Condominium Projects, The Anti-Subrogation Rule, and Landlord/Tenant Issues

PLRB educational services

PLRB/NASP Subro Investigation for Adjusters Webinar Series

“The Complexity of Subrogation: Condominium Projects, The Anti-Subrogation Rule, and Landlord/Tenant Issues”

May 17, 2016 — 12:00:00 PM CST

Continue reading

SOFTBALL-SIZED HAIL CAUSES EXTREME DAMAGE IN NORTH TEXAS MONDAY NIGHT APRIL 11, 2016

HAIL COLLAGE

When extreme weather occurs, Provencher & Company stands

ready to serve with staff in place where needed.

Please visit www.provencherclaims.com to learn more.

Send your next claim to claims@provencherclaims.com

Winning your business one claim at a time!


 

National Claim CenterQR Code
866-722-5246
Learn more on our website: 
www.provencherclaims.com

 

TWENTY-SIX CONFIRMED TORNADOES IN OVER A DOZEN STATES SINCE FEBRUARY 23, 2016

TWENTY-SIX CONFIRMED TORNADOES IN OVER A DOZEN STATES SINCE FEBRUARY 23, 2016

Tornado
Photo: NWS

When extreme weather occurs, Provencher & Company stands ready to serve with staff in place where needed.

Please visit www.provencherclaims.com to learn more.

 

Send your next claim to claims@provencherclaims.com

Winning your business one claim at a time!


National Claim CenterQR Code
866-722-5246
Learn more on our website: 
www.provencherclaims.com

Hurricane Season Adjuster To-Do List

6cb6f-irene-huge
While it’s nothing new for those of us in the claims world,
the official start of the Atlantic Hurricane Season is
June 1st
 
That Means: It’s 5 Days Away! 

At Provencher & Company, we trust our adjusters are as prepared for the upcoming storm season as the insured is advised to be. However, we often get so wrapped up in our daily claim work that we neglect to prepare ourselves personally for a storm deployment.

As such, we have compiled a quick “to-do” list for our adjusters to ensure each of you are ready to go when you get the call to deploy:

1. Prepare your home in advance. Do you live in a “potential threat zone”? Don’t be caught in Florida working a storm and have your home unprepared back in Texas with a CAT 3 headed that way.

2. Prepare your vehicle. Tires good for travel? Routine maintenance done?

3. Using a RV during deployment? Prepare it for the trip too. Routine maintenance, stock supplies, etc.

4. Prepare your computer. It happens every year….. at least one computer crashes in the field and the adjuster panics. Don’t be the person that loses all your work. Make sure you are up-to-date on anti-virus software and have an external hard drive.

5. W5 Claim Management. Learn it, use it, love it! Provencher & Company has a comprehensive claims management system that we have worked hard over many years to develop into all that we want & need. Use it – its to your benefit. Don’t worry about losing your photos or estimates. Once you create them, save them to the claim file and there is no fear of the documents being lost.

6. Estimating Software. The middle of a CAT is not the time to learn a new estimating software. If you are contemplating make a change, please do so NOW! Learn the software prior to having to handle 200 claims in a 2 week period! While Provencher & Company does not currently require one estimating software over another, some of our clients do require Xactimate only. We strongly encourage those adjusters who will be deploying for CAT duty to use Xactimate as it will increase our ability to place you during deployment.

7. Photo Required. We need a photo for every field or desk adjuster on file. These might be used to produce a CAT ID if you work for us in the field. There are also occasions where our clients want to learn more about a file reviewer. We will be sending out a reminder notice in a few days to those still missing photos. Please supply an unprotected Jpeg file so we can resize it to fit if needed. Send any new photo (or if you want to replace your old photo) to info@provencherclaims.com.

8. Updated Personnel File. Please make sure you have completed a 2015 Adjuster File Update Form. If not, we need this! It includes your emergency contact information, state licenses, etc. Heaven Forbid, but if you fall off a roof, we need to know who to contact in case of an emergency! Unfortunately, it happens, even to the most experienced of adjusters! Just ask Jerry!