Impact of Improperly Adjusting a Claim

As human beings, adjusters occasionally make mistakes that go unnoticed by their clients or supervisors.  However, failure to properly adjust a claim can sometimes bite back. Take the subrogation case addressed here. 

Although the Plaintiff Insurance Company and their Insureds won on liability, they ended up paying more in costs then they recovered in damages because they failed to identify the errors in their alleged damages.  This is a cautionary tale for both adjusters, subrogation departments and their attorneys.
 
 

Contributed by:
Brian Single
Sr. Claims Examiner

 
 
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